Mercedes Recalls 144,000 Cars For Blank Screens
The recall affects several models, including the AMG GT and C63.
Photo by:
Chris Rosales / Motor1
Anthony Alaniz
By:
Anthony Alaniz
May 11, at 1:00pm ET
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The Breakdown:
- Mercedes-Benz will recall 144,000 vehicles for infotainment issues.
- The system may reset, resulting in the driver being unable to see certain driving-related information.
- Mercedes began fixing the issue with an over-the-air update, with about 62 percent already having the software.
Mercedes-Benz has issued a recall for 144,000 vehicles that may have a problem with their infotainment displays. The cars could have an infotainment control unit that inadvertently resets, causing the displays to go blank.
The recall affects the 2024-2026 AMG GT, C-Class, E-Class, SL-Class, CLE-Class, and GLC-Class models, including high-performance trims like the C63 S E Performance. According to the recall report, the control unit “might trigger an increased number of system resets as part of an intended fallback behavior,” which “may result in the brief interruption in the Instrument Cluster display of information.”
The problem presents no warning before occurring.
Mercedes-AMG GT63S E Performance
Photo by: Chris Rosales / Motor1Mercedes actually began fixing the issue last August with an over-the-air software update designed to harden the system. It reduced sensitivity to certain triggers that could cause a display reset. But in December 2025, Mercedes initiated a safety recall in Korea due to the screen going black.
In April, Mercedes discussed the software update with the National Highway Traffic Safety Administration (NHTSA) as one way to address specific complaints about display resets. At the time, the automaker says about 62 percent of the affected vehicles already had the update. Mercedes issued the updated software on July 9, 2025.
However, NHTSA emphasized that other automakers "addressed IP display issues through safety recalls," which Mercedes decided to do. The company says it is unaware of any crashes or injuries related to the issue, but is aware of “numerous” warranty claims, field reports, and service reports.
Tell us what you think! View CommentsMotor1’s Take: Screens that randomly go blank are dangerous and frustrating, especially in a luxury vehicle like Mercedes. The automaker has made big screens a central part of its in-car experience, and customers should expect perfection at this level.
Recall Roundup:
Ford's Latest Recall Affects Nearly 180,000 Vehicles Volkswagen Recalls 38,000 SUVs For Fuel Tank Issues Mitsubishi Recalls 108,000 SUVs For Liftgate Issues Jaguar Land Rover Recalls 170,000 Vehicles For Loss Of Power Issues
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